Is Apmex a good company?

Investing in precious metals has long been a popular strategy for diversifying portfolios and hedging against economic uncertainties. Among the plethora of options available to investors, APMEX (American Precious Metals Exchange) has gained significant attention as a prominent precious metals retailer. This article aims to provide an in-depth analysis of whether APMEX is a trustworthy and reliable company for those looking to purchase precious metals.

Company Overview

APMEX, founded in 2000, has established itself as a leading online retailer of precious metals, including gold, silver, platinum, and palladium. The company offers a wide range of products, from coins and bars to collectibles and numismatic items. Its user-friendly website, vast selection, and reputation within the industry have attracted both seasoned investors and newcomers alike.

Pros: Why APMEX is Considered Favorable

  1. Reputation and Experience: With over two decades of experience, APMEX has earned a reputation for being a reputable and trustworthy precious metals retailer. The company has served millions of customers, maintaining high ratings on various review platforms.
  2. Diverse Selection: APMEX offers an extensive range of precious metal products, catering to various investor preferences. This includes not only traditional bullion products but also rare and collectible coins, enhancing its appeal to a wider customer base.
  3. Transparent Pricing: The company is known for providing transparent and competitive pricing. The website clearly displays current market prices, and customers can easily compare products based on their pricing and specifications.
  4. Educational Resources: APMEX offers a wealth of educational resources for both beginners and experienced investors. These resources include articles, videos, and guides that help customers make informed decisions about their precious metal investments.
  5. Security and Authentication: Authenticity and security are crucial factors when dealing with precious metals. APMEX employs rigorous authentication processes and partners with established mints and refiners, reducing the likelihood of counterfeit products.

Cons: Areas of Concern

  1. Premiums and Fees: Some customers have expressed concerns about the premiums and fees associated with APMEX’s products. Precious metals often carry a premium above spot prices, and while APMEX’s pricing is generally competitive, some customers may find lower premiums elsewhere.
  2. Customer Service: While many customers have had positive experiences with APMEX’s customer service, there have been occasional reports of delayed responses or dissatisfaction with the resolution of issues. This is not uncommon in the retail industry, but it’s worth considering when evaluating the company.
  3. Shipping Delays: Like many retailers, APMEX has faced challenges related to shipping delays, especially during times of high demand or external disruptions. Some customers have reported longer-than-expected delivery times.


In conclusion, APMEX is widely regarded as a reliable and reputable company in the precious metals industry. Its extensive experience, diverse product selection, transparent pricing, and commitment to security contribute to its positive reputation. However, like any company, APMEX has its areas of concern, including premium pricing, customer service, and potential shipping delays.

Before making a decision, potential investors should conduct thorough research, compare prices and services, and consider their individual investment goals. APMEX can be a valuable resource for those seeking to add precious metals to their portfolios, but it’s essential to weigh both the company’s strengths and weaknesses before making a purchase.